SERVICES
Intimus MP&O is an independent service provider for mainstream office equipment.
We are specialist in presales and services support for industry solutions, including on-site support.
OUR COMMITMENT WITH CLIENTS
SOLUTIONS DESIGN &
CUSTOMIZATION
Our technical capabilities and experience allow us to understand the needs of our customers and design optimal solutions for all their mail and parcel handling needs, improving productivity and reducing total cost of ownership (TCO).
Additionally to our own range of equipment, we also service all range of Pitney Bowes and Bluecrest mailing equipment, as well as many other brands of world-class manufacturers.
INSTALLATION AND
MAINTENANCE
Intimus technical service supports its customers in the installation and maintenance required throughout the life cycle of the equipment.
To guarantee a superior customer experience, Intimus offers:
- Local support: The Intimus service teams are located in the different countries where we operate.
- Expertise: Our service teams accumulate more than 20 years of experience working with the equipment we operate.
SPARE PARTS MANAGEMENT
INTIMUS supports its customers improving equipment uptime:
- Ensuring delivery times.
- Optimizing logistic costs.
- Defining the right solutions in coordination with our engineering teams.
Our services:
- We offer clients customized service contracts including spare parts delivery and installation.
- We also supply and install spare parts by demand, attending client specific needs.
DIGITALIZATION AND
PROCESS IMPROVEMENT
Digitalization is impacting directly on the traditional mail and parcel management processes. Our technical team helps clients to maximize opportunities implementing specific SW solutions and adapting processes to the new reality.
Our services:
- SW implementation for mail creation and delivery, as well as for parcel tracking.
- Process redesign improving traditional operation within the mail creation and management or the parcel sorting through the new functionalities supported by software solutions.
- Training, supporting client teams and ensuring a smooth transition.
OUR CUSTOMERS
We operate in different activity sectors, from mail generation and management, to lockers and parcel management, air purifying systems, industrial printers, shredders, etc.
Some of our customers:
Austria Post (Austria), Bpost (Belgium), Correos (Spain), CTT (Portugal), PostNL (the Netherlands), Paragon (The Netherlands)
HOW CAN WE HELP?